Tuesday, February 17, 2015

Fuck U2, Apple

Because, I've said it before) Apple doesn't give a shit about you.  They got their money which they will invest in hipster marketing campaigns staring boring actors like Justin Long and not into making you, the customer, happy by fixing the product that is under their warranty.

The other day my best friend who had for months been considering getting in debt over 2k to get a macbook pro and I got in a conversation about Apple and I told him about my recent development and this blog.  He knew how much I loved Apple and he was pretty blown away at how my attitude towards the company had shifted so fiercely.   He said the whole appeal of Apple is their customer service and I explained to him that the customer service isn't anywhere near what it used to be. I told him about my debacle with Apple, waiting over an hour and a half to speak to Apple care and getting no help from the supervisor.  Being pawned off on the Apple store with absolutely no timeline as to when I could expect my computer back.  I told him about emailing Tim Cook's executive email address multiple times and getting no response. I told him how i was advised by Apple to use the power off button that's admittedly bad for the computer when it crashes until I can indefinitely drop my Macbook off at an Apple store with no return date.

My friend is no longer interested in buying a Macbook Pro.  I was actually really blown away when he told me he sold his relatively new iPhone for an android.  He said the screen was too small (he has the 5s, same as me) and he couldn't justify paying $1,000 for the 6.  He said he could take it or leave it but after what I told him, he felt like leaving it.   I gotta admit, that made me feel pretty damn good.
He told me about how Android can do a lot of things Apple can't.  They even have apps that mimic and clone iTunes... not that iTunes is worth a shit these days anyway.... time for a new tangent:
 
Since the last iTunes update, when I sync my phone with my lemon Macbook Pro, I only see about 1/20th of what's on my phone through iTunes.  I keep seeing that shitty U2 album which I've deleted repeatedly and what keeps showing up in my iTunes.

Hey, Apple.  U2 hasn't been worth a shit since The Joshua Tree.  Why are you pushing their shitty music onto my phone when I have no desire to listen to it?

The more I contemplate my recent experiences with Apple, the more I kind of hate them... because I remember how awesome they were.  It's like when David Bowie released that album Never Let Me Down.  After brilliant works of art like Diamond Dogs, Scary Monsters, Young Americans to name a few, Bowie had established himself as an untouchable genius in the music world and then he released this less than mediocre album.  Perhaps it wouldn't have been so bad had we had nothing to compare it to.  But we knew how it paled in comparison to Bowie's masterpieces.

And Apple, I know how your current carnation pales in compare to your Steve Jobs carnation.   So many corporations have shoddy customer services.  It's become sort of the norm so the fact that Apple's customer service is as shitty as ATT, Comcast, Walmart.  But we are paying a hell of a lot of money so if the customer service is less than stellar?

So why the fuck am I buying this shit?  I might as well pay considerably less to get bad customer service.  I'm still on my Macbook Pro but it still crashes.  I finally upgraded to Yosemite and aside from the computer fan going full blast for two days (and then mellowing), It seems to be working okay.

But those issues remain.  The pixelation on startup (the video card one mac rep said while another mac rep said it was the logic board.  Look like those two geniuses who were in complete contradiction to one another just couldn't agree with what was wrong with my 2k macbook.

And they're called Geniuses.  What a joke.

Tangent over...for now.


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